All articles

International Customers FAQs

Shipping & Delivery

Standard Shipping:. UK: 4-7 days. Canada: 5-9 days. Most other destinations: 7-14 days. Express Shipping:. Canada, Mexico, UK: 2-4 days. Most other destinations: 4-6 days. Please note: These are estimated delivery times and not guaranteed. Note: A bu

Return

Return Policy:We accept returns of unused products in original packaging within 30 days. Return shipping costs are the customer's responsibility. Refunds are processed within 14 business days. Exceptions Custom orders cannot be returned. Products wor

Privacy and Security

Athlete Performance Solutions knows that you care how your information is used and shared. We appreciate your trust that we will use your information carefully and sensibly.We do not undertake to maintain any information about you for a duration grea

Warranty Information

We stand behind all of our shoes and gear. If your Nike shoes or apparel develop a material or workmanship flaw within 60 days of purchase, please contact us at [email protected].

What size shoe do I order?

Unless stated in the description, all of our shoes are in USA Men's sizes. The rule of thumb for a women’s size is you go down a size and a half from Men's. If you are a women's size 7, you would wear a Men's 5.5.

Why did I receive an error message while trying to place my order?

Our system verifies the billing address with the address your credit card/debit card company has on file for you. We can ship to an alternate address, but the billing address has to match the address the bank has on file for that card. We suggest con

How can I view my order?

You can view your order status by clicking "Sign In" at the top of the page and then clicking "My Account".

How can I update my account information?

Changes to your account can be made clicking "Sign In" at the top of the page and then clicking "My Account".