Why did I receive an error message while trying to place my order?Updated 10 months ago

Our system verifies the billing address with the address your credit card/debit card company has on file for you. We can ship to an alternate address, but the billing address has to match the address the bank has on file for that card. We suggest contacting your card issuing bank to verify that the billing address on file is an exact match with the billing address used to place your order. Due to extremely high fraud attempts, you might be asked to verify information before the order can be processed, if we are shipping to a different address. In the case of a declined transaction, please note any pending charges will roll off your bank statement in 24-48 business hours.