Reach out to us via email, and we’ll respond within 24 hours.

Athlete Performance Solutions

Size Guide

If you need to cancel or change your order, please contact us as soon as possible. If your order has not yet shipped, we can submit a request to update your order details such as modifying the size or canceling the order entirely.

If you need to cancel or change your order, please contact us as soon as possible. If your order has not yet shipped, we can submit a request to update your order details such as modifying the size or canceling the order entirely.

What should I do if I need to cancel or modify my order?

Once your order is in process, it is expected to ship within the next specified time range. As soon as it ships, you will receive an email containing your tracking information so you can track your order to its destination. If there are any delays, p

Once your order is in process, it is expected to ship within the next specified time range. As soon as it ships, you will receive an email containing your tracking information so you can track your order to its destination. If there are any delays, please feel free to reach out with any questions or for further assistance.

How soon can I expect my order to ship after making a purchase?

To return a product for a refund, please ensure that the product is unused and in its original condition with all packaging intact. You can initiate the return process by logging into your account on our website and accessing the 'Returns/Exchange Po

To return a product for a refund, please ensure that the product is unused and in its original condition with all packaging intact. You can initiate the return process by logging into your account on our website and accessing the &apos;Returns/Exchange Portal&apos;. Enter your order number and the email address used to place the order, then find the item you&apos;d like to return and follow the provided return instructions. If you haven&apos;t created an account, you can set one up by selecting &apos;Forgot Your Password?&apos; on the Sign In page, which will allow you to create a password and access your account. Once you have submitted your return request, our team will review it and provide further instructions. Please note that the customer is responsible for all return shipping charges, and it may take up to a specified timeframe for the refund to be processed once the return is received and approved. Ensure to include the original packing slip or a note with your name, order number, and phone number in the return package to facilitate identification and communication, if needed. The refund will be applied to your original payment method, and depending on your card issuer, it may take an additional time to reflect in your account. Important Note: Items that are worn, damaged, or used are not eligible for a refund. Additionally, if the return label is placed directly on the original product packaging, a refund will not be issued, and the product will be returned to you.

Get more information

Categories

USA Customers FAQs

International Customers FAQs

Articles

Size Guide

What should I do if I need to cancel or modify my order?

How soon can I expect my order to ship after making a purchase?

How can I return a product for a refund?

Get support